FAQ’s & policies
All pieces are hand made right here in Brooklyn. Each style is our own and while we love to inspire and be inspired, please do not copy our jewelry. All pieces are made of a combination of Czech and Japanese glass beads as well as 24k coated beads. Our pieces are hand made and with that are unique and no two pairs are exactly the same - that’s the beauty of beading. Please expect some variation.
All jewelry is made to be worn, but please wear with care - avoid prolonged exposure to water and store when not being worn. Try to avoid direct contact with oils and moisturizers. We recommend hanging jewelry or keeping pieces in the pouches they are shipped in and out of direct sunlight. We also highly recommend using the earring backs provided to make sure your earrings stay on your ears!
If you see a style you love that’s sold out, please CONTACT (firstname.lastname@example.org) us and we can make it for you. We can also make custom orders if you are looking for different color combinations. Please let us know what you are looking for and we’ll be happy to work with you!
All earrings are made with 14k gold filled or plated french ball ear wires. If you would like to have solid 14k gold wires, please email us for pricing. We will have them as an add on option soon.
We ship via First Class Tracked for free or Priority Mail for $7 via USPS. If you would like to have your order shipped via another method, we can do that and will charge accordingly. For in stock items, you can expect orders to ship within 2-3 business days. For custom or special orders, please give 3-4 weeks for delivery.
All orders placed in NY and shipped to a NY address are taxed city and state tax of 8.875% per state requirements.
At this point, we do not accept returns. If for some reason you are unhappy with your purchase, please reach out to us and we will work to accommodate you and find something that works better for you.
LOST AN EARRING?
We highly recommend using the earring backs provided, but we all know sometimes an earring gets lost! If you lose an earring, please email us and we can make you a new match at 1/2 the cost of your original pair. In some situations, we may need to have you send the original back to us so we can do an exact color match.
If you still have questions or need help with something else, please CONTACT us and let us know.
Thanks so much for shopping with us and supporting a group of mothers who are grateful to be sharing their creations and making the world a little more beautiful and better in the process.
xo Amy & SaSaDi